Frequently Asked Questions
Please read our FAQ before sending us a message.
We charge a flat rate of £4.95 for postage & packaging.
Currently we are only able to ship to United Kingdom addresses.
We accept credit and debit card payments via Stripe.
Items are despatched within 1-3 business days from order date. Shipping times vary depending on carrier.
Estimated delivery timescales:
Royal mail 1st class – usually 1-2 days
Royal mail 2nd class – usually 3-5 days
Hermes – 1-3 business days
Please note these are estimates and will depend on the carrier. Tracking will be provided where possible.
Yes! If you are local to Warrington, we are happy for you to collect your order and have added a “Local Pickup” option at the checkout.
Please be aware, our studio is based at an accountancy office and as such you will need to arrange a convenient time for collection during business hours.
This will be strictly by appointment only. Please email Nicky at lunahbobbin@gmail.com to arrange!
Our address is:
Lunah Bobbin c/o
Carty and Co Accountants Ltd,
234 Manchester Road,
Warrington,
Cheshire
WA1 3BD
Send us an email
If you can’t find an answer to your query in our FAQ’s, please email us
lunahbobbin@gmail.com